Interview Q&A
How long have you been in business?
15 Years
What is your primary product or service?
PCs, PC Service and upgrades, Microsoft networking, remote computer support, Internet services, corporate contract support
How did you first become interested in your line of business? (if owner) - What is your background? (If owner or store manager)
I became interested as a young adult in high school and continued my interest through the military, college and vocational training.
How do you differentiate yourself from other businesses in your category and area?
We try to be very courteous and non techy with our customers. We feel that the communication with our customers is important and we do not speak in a way that talks down to our customers or sounds pretentious.
How many locations do you have and do you have plans to expand?
1 location. We do not plan to expand in order that we can better serve the public by having our manpower all in 1 place.
What type of payments do you accept?
Cash, Check, Visa, Mastercard and Discover.
Which areas do you service?
All of York County Maine.
Who owns your company or runs daily operations?
Ralph O'Brien IV and Lisa O'Brien
What are your hours of operation?
Monday - Friday 8:00am - 5:00pm
Saturday - 8:00am - 12:00pm